Terms of Service

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1. Acceptance of Terms

By contacting GARDEN ESTATES LLC ("we," "us," or "our"), requesting a quote, or engaging our landscaping services, you agree to be bound by these Terms of Service. These terms apply to all clients, prospective clients, and website visitors. The business is owned and operated by DORIS M RESTREPO and governed by the laws of the State of Florida.

2. Description of Services

We provide professional landscaping services in Miami, Florida, including landscape design, lawn care/maintenance, and irrigation installation/repair. All services are performed using industry-standard equipment and eco-conscious practices. We reserve the right to modify service offerings based on seasonal demand, weather, and scheduling.

3. Quotation & Ordering Process

  • Free Consultation: Initial assessments and quotes are provided at no cost. Quotes are valid for 30 days.
  • Service Agreement: Work begins only after written approval via email or signed contract.
  • Scope Changes: Modifications require a documented change order and may affect timeline/pricing.
  • Permits & HOA: Clients are responsible for municipal permits or HOA approvals. We assist with documentation.

4. Pricing & Payment

All pricing is in USD, custom-tailored to property size, complexity, materials, and labor. We operate on a transparent, no-hidden-fees model.

  • Deposit: May be required for large installations to secure materials/scheduling.
  • Payment Methods: Checks, bank transfers, major credit/debit cards.
  • Final Payment: Due upon completion/sign-off or within 7 days of service delivery.
  • Late Payments: Overdue invoices (15+ days) may incur a 1.5% monthly late fee.

5. Client Responsibilities

Clients agree to provide clear access to work areas, secure pets, notify us of underground utilities/sensitive areas, and maintain a safe working environment.

6. Cancellation & Refund Policy

  • Cancellation: 48 hours' notice required. Late cancellations/no-shows may incur a service fee.
  • Project Termination: Either party may terminate with written notice. Clients billed for work completed and materials purchased.
  • Refunds: Issued within 14 business days for unperformed services. Custom material deposits are non-refundable once procured.

7. Warranty & Limitation of Liability

We guarantee workmanship for 12 months from completion. Covers installation defects under normal use. Excludes extreme weather, improper client maintenance, third-party interference, or acts of nature. Plant survival warranties vary by species. Limitation: To the fullest extent permitted by Florida law, our total liability shall not exceed the amount paid for the specific service.

8. Intellectual Property

Design concepts, blueprints, and visualizations remain our intellectual property until full payment. Upon completion, clients receive a non-exclusive license to use the final design for their property only. Commercial reproduction is prohibited without consent.

9. Dispute Resolution & Jurisdiction

Disputes will first be addressed through good-faith negotiation. If unresolved, they will be subject to binding arbitration in Miami-Dade County, Florida. You agree to the exclusive jurisdiction of state/federal courts in Miami-Dade County.

10. Force Majeure

We are not liable for delays caused by circumstances beyond reasonable control (hurricanes, supply chain disruptions, labor strikes, government restrictions, etc.). Timelines will be adjusted accordingly with prompt communication.

11. Changes & Contact

We reserve the right to update these Terms. Continued use constitutes acceptance. For questions, contact:

GARDEN ESTATES LLC
Attn: DORIS M RESTREPO
2751 SW 152ND Ct
Miami, Florida 33185-5664
Email: jasonkaron796@gmail.com

These Terms of Service are governed by the laws of the State of Florida, United States.